Privacy Policy

At Statewide Chimney, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request our chimney sweep and repair services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, ZIP code, and details related to your chimney service request.
• Device Information: IP address, browser type, operating system, and website usage data collected via cookies and analytics tools.
• Communication Records: Emails, call logs, and messages exchanged between you and our team.

2. How We Use Your Information

We use the information collected to:

• Schedule and coordinate chimney sweep and repair services
• Respond to inquiries and provide customer support
• Enhance our website, services, and user experience
• Send service updates, special offers, or important notifications (you may opt out at any time)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Trusted service providers who support our operations (e.g., scheduling tools, marketing platforms)
• Licensed chimney technicians in our network to fulfill your service request
• Legal authorities, if necessary to comply with laws or protect our legal interests

All third-party partners are required to maintain the confidentiality and security of your data.

4. Data Security

We implement industry-standard security practices to protect your personal information from unauthorized access, misuse, or disclosure.

5. Cookies and Tracking

Our website may use cookies and similar technologies to analyze traffic and improve usability. You can manage cookie settings in your browser, though disabling them may affect site functionality.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections or deletion of your data
• Withdraw consent to our use of your personal information

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates your acceptance of the revised terms.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Statewide Chimney
Email: info@statewidechimney.com
Phone: (888) 774-4288